Loan Smiles (“Loan Smiles,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, maintain, and protect information obtained through our website and related services.

Information We Collect

We may collect personal information voluntarily provided by users, including:

Name

Phone number

Email address

Mailing address

Employment and income information

Information related to mortgage or financing inquiries

We may also collect limited technical information such as browser type, IP address, device information, and website usage analytics to improve website functionality and user experience.

How We Use Your Information

Your information may be used to:

Respond to inquiries and requests

Provide mortgage consultation and financing-related information

Communicate regarding appointments or requested services

Provide customer support

Maintain security and prevent fraud

Comply with legal and regulatory obligations

SMS Communications & Consent

By voluntarily providing your phone number through our website forms or communication channels and selecting the applicable consent checkbox, you consent to receive SMS communications from Loan Smiles related to your inquiry, requested services, appointment reminders, financing-related updates, and customer care communications.

Marketing or promotional SMS messages will only be sent to users who have provided separate, explicit consent through an optional marketing opt-in checkbox.

Message frequency may vary

Message and data rates may apply

Reply STOP to opt out

Reply HELP for assistance

Consent is not a condition of purchase

Non-Sharing Clause

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience. Users may adjust browser settings to disable cookies if preferred.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.

Your Choices & Rights

Users may request access, updates, or deletion of their personal information where applicable. Users may opt out of SMS communications at any time by replying STOP.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised effective date.

Contact Information

Loan Smiles
📧 [email protected]
📞 949-998-6062